Terms and conditions
General
All bookings are non-refundable.
No booking can be canceled after the start time, this is considered a no-show and no refund/date change can be offered.
Groups of up to 13 guests must be notified 48 hours in advance to change a booking.
Groups of 14 people or more must be notified 7 days in advance to change a booking.
If you have to cancel or reduce the group size within these deadlines, the full amount will be forfeited for each person who does not participate*.
If you wish to accommodate additional guests after booking, we will do our best to accommodate them, but this is subject to availability at the time of request.
We ask all participants to arrive 15 minutes before the start of the game. If you are going to be late, please let us know as early as possible. We can only reserve your place for 10 minutes. After this time we cannot guarantee your booking, but we will do our best to get you a place if we can and allocate your payment to a later game on that day.
No booking can be canceled after the start time, this is considered a no-show and no refund/date change can be offered.
Groups of up to 13 guests must be notified 48 hours in advance to change a booking.
Groups of 14 people or more must be notified 7 days in advance to change a booking.
If you have to cancel or reduce the group size within these deadlines, the full amount will be forfeited for each person who does not participate*.
If you wish to accommodate additional guests after booking, we will do our best to accommodate them, but this is subject to availability at the time of request.
We ask all participants to arrive 15 minutes before the start of the game. If you are going to be late, please let us know as early as possible. We can only reserve your place for 10 minutes. After this time we cannot guarantee your booking, but we will do our best to get you a place if we can and allocate your payment to a later game on that day.
Children
Unfortunately, due to licensing laws, children under the age of 18 are not permitted on the premises after 7pm (except in Edinburgh where it is 10pm) and all children under the age of 14 must be accompanied by an adult (over 18) at all times.
December
All bookings in December are considered peak periods.
All Christmas packages require a non-refundable, non-transferable deposit per person at the time of booking and the balance is due 1 month prior to arrival, all packages are non-refundable and non-transferable, once the balance is paid the number of groups cannot be reduced or the date changed.
If you wish to increase the number of guests we will do our best to accommodate additional guests but this is subject to availability.
All Christmas packages require a non-refundable, non-transferable deposit per person at the time of booking and the balance is due 1 month prior to arrival, all packages are non-refundable and non-transferable, once the balance is paid the number of groups cannot be reduced or the date changed.
If you wish to increase the number of guests we will do our best to accommodate additional guests but this is subject to availability.
Responsibilities
All Lane7 guests are responsible for checking that they have provided the correct information at the time of booking.
Lane7 is not responsible for bookings made and confirmed via the website if the guest has provided incorrect booking information and made a mistake with their booking.
Lane7 guests are responsible for any deliberate or negligent loss or damage to the venue, furniture and equipment. The cost of any damage will be charged to the booking party.
Lane7 is not responsible for bookings made and confirmed via the website if the guest has provided incorrect booking information and made a mistake with their booking.
Lane7 guests are responsible for any deliberate or negligent loss or damage to the venue, furniture and equipment. The cost of any damage will be charged to the booking party.
Amendments
If you wish to change your booking, please log in to your online account to do so. Details can be found in your booking confirmation email.
You can change the date of your booking subject to availability, subject to the above deadline. If you change your booking to a date that is more expensive, you will be charged the difference.
If the price of your amended booking is lower and complies with these terms and conditions, the credit can be used for additional games.
You can change the date of your booking subject to availability, subject to the above deadline. If you change your booking to a date that is more expensive, you will be charged the difference.
If the price of your amended booking is lower and complies with these terms and conditions, the credit can be used for additional games.
Private employment
All bookings are non-refundable.
To secure your booking, we require a 50% deposit with the balance due six weeks prior to your event date. OR full payment is due immediately after booking if your event is within 6 weeks of this date.
To secure your booking, we require a 50% deposit with the balance due six weeks prior to your event date. OR full payment is due immediately after booking if your event is within 6 weeks of this date.